Privacy Policy

Privacy Policy

Introduction

At https://danderdustsolutions.scoopsurge.com (hereafter referred to as “Dander Dust Solutions” or “we”), we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, management, and protection of personal information in adherence to various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) in the United States
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) in South Africa, and others.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services accessible via links on our site. These entities have their own privacy policies governing user data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you sign up and use our applications or services as an authorized user.
  • During your visits to our websites linked to this policy.
  • When you receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect diverse types of personal information, categorized as follows:

Account Information

  • User names and passwords
  • Contact details, such as email addresses and phone numbers
  • Profile preferences and settings

Payment Information

  • Details related to payment methods (credit/debit cards, digital wallets)
  • Transaction records and billing information

Financial Information

  • Banking data, if provided for financial transactions or services
  • Financial status details, when relevant to our business operations

Purchase Information

  • Order history, including products purchased and corresponding quantities
  • Shopping preferences and cart data
  • Delivery addresses

Mobile Device Identifiers

  • Unique device identifiers (UDIDs), advertising IDs, or similar mobile tracking tools
  • Mobile operating system types and versions

Location Data

  • GPS coordinates and location services data when you opt-in to share your whereabouts
  • Information about the city, region, or country from which your device connects to our servers

Feedback

  • Responses to customer surveys, feedback forms, or product reviews
  • Ratings and comments left by users on our platforms

Social Media Information

  • Data from social media platforms when you choose to log in through these services (e.g., Facebook Connect)
  • Publicly available information from social media profiles

Product Information

  • Details about products viewed, searched for, or added to a cart on our e-commerce platform
  • Interactions with customer support regarding product inquiries

We collect this data using multiple methods: user input forms, online interactions, cookies, and third-party data providers.

Cookies and Data Collection Technologies

We employ cookies and similar technologies to enhance your experience and gather analytics about how our website is used. Cookies can be categorized as:

  • Strictly Necessary: Essential for the basic functions of our website and applications.
  • Preference: Remember user preferences, such as language settings or video quality choices.
  • Analytics: Collect data about visits to our sites, including traffic sources, duration of visits, and page views.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. The retention periods vary depending on the type of data and its usage:

  • Account information and transaction records are typically kept for the duration of your active account, plus a period after that to comply with legal obligations.
  • Financial data may be retained for extended periods due to tax and accounting requirements.
  • We may anonymize and aggregate certain data after retention periods expire for research and analytics purposes.

Upon request or when accounts are closed, we will delete or de-identify your personal information unless required otherwise by law.

Your Rights

Depending on your jurisdiction, you may have several rights regarding your personal data:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: To correct any inaccurate or incomplete data we possess.
  • Erasure (Right to be Forgotten): Under certain circumstances, the right to request the deletion of your data.
  • Restriction: Limiting our processing of your data in specific situations.
  • Data Portability: The right to receive a copy of your personal information in a structured, commonly used format and to transfer it to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: You may not be subject to automated individual decision-making or profiling that significantly affects you.

To exercise these rights or have any data-related queries, please reach out to our privacy team at [email protected] or via written correspondence to the address provided on our website.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and we encourage users to review it periodically for any updates.

Contact Information

For any questions, requests for information, or concerns regarding privacy or data protection, please contact us at: